At Banya Forrest, we are committed to protecting the privacy and security of our members’ personal information.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal details in relation to your membership with us. By becoming a member of Banya Forrest, you agree to the terms of this Privacy Policy.
1. Information We CollectWe collect personal information from you when you sign up for a membership, use our services, or interact with us. The types of information we collect include:
Personal Identification Information: Full name, date of birth, gender, and identification numbers.
Contact Information: Email address, phone number, and mailing address.
Payment Information: Credit/debit card details, billing address, and transaction history.
Health Information: Information related to your wellness preferences or any medical conditions you voluntarily disclose to us to tailor our services.
Usage Information: Records of your visits, services utilized, and any feedback you provide.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
Membership Management: To process your membership application, manage your account, and provide you with access to our facilities and services.
Communication: To send you updates, promotional offers, and information about your membership and our services.
Payment Processing: To process payments for your membership fees and any other services you use.
Service Customisation: To tailor our services to your preferences and needs, based on the information you provide.
Security: To protect against fraud, unauthorized transactions, and other security threats.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.